Contact us

Become a partner

A Support Request can be initiated at any time via our ticketing service available online.

Please be ready to provide us with your organization’s name and respective delivery contract (e.g. Statement of Work) or Sales Order or Purchase Order reference as well as your contact details for us to address your customer care request properly:

• Your first and last name
• Name of your organization
• Country
• Contact telephone number
• Email address
• Location related to your request (or incident)
• Description of the incident and other details that may be relevant; please also be prepared to provide serial numbers for defective equipments and/or third-party products as applicable.