A warranty of support enquiry may be initiated via phone:
– Europe, Africa & Asia: +34 950 030 921
– North and South America: new phone number coming soon!
Please be ready to provide us with your organization’s name and respective delivery contract (e.g. Statement of Work) or Sales Order or Purchase Order reference as well as your contact details for us to address your customer care request properly:
- Your first and last name
- Name of your organization
- Contact telephone number where you can be reached
- Email address
- Location related to your customer care request (or incident)
- Description of the incident and other details that may be relevant; please also be prepared to provide serial numbers for defective equipments and/or third-party products as applicable.